Terms of service
This page summarises how Zotniq contracts, warrants, and does business with customers. The controlling document for paid deployments is your signed Master Services Agreement (MSA); a plain-language summary lives here for reference.
Agreements that govern the product
- Master Service Agreement (MSA). Governs paid customer relationships. Available on request from [email protected].
- Data Processing Agreement (DPA). With Standard Contractual Clauses, for any customer processing EU or UK personal data. Available on request.
- Business Associate Agreement (BAA). For healthcare customers subject to HIPAA. Available on request.
- Privacy notice. Live on this site.
Acceptable use
Zotniq expects customers to observe these principles when using the service.
- Do not use the service to violate any law or the rights of any person.
- Do not reverse engineer, decompile, or attempt to extract our source code, models, or trade secrets.
- Do not use the service to build a competing product or to benchmark it in bad faith.
- Do not bypass rate limits, authentication, or other technical controls.
- Do not use the service to bypass the security or privacy controls of any other system or person.
- Do not resell, sublicense, or provide the service to a third party without our written permission.
Intellectual property
Zotniq owns the product, the detection models, the brand marks, and the audit-log software. Customers own the content they route through the product and the audit records their organization generates. Details are in the MSA and the DPA.
Changes
Terms on this page may change with 30 days notice. Customers on an MSA are governed by that contract; changes follow the notice terms in the MSA.
Contact
Legal questions and agreement requests: [email protected]
Any other question: [email protected]